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Enrollment Clerk

(none selected)

Pay Rate: $13.35

Duties Include...

  • Date stamps, separates, and distributes all incoming paper and department mail.  Divides mail into categories such as transmittals, supply requests, address changes, or correspondence, etc., and routes to personnel from the Macess Enrollment Clerk queue.   
  •  Enters data into the Claimfacts system from the Macess docflo queue and hand copy for change in Payroll Office changes, other enrollment actions and requests for supplies. Documents forms and forwards to appropriate personnel.
  •  Answers phone calls from members, health care providers, agencies, and  personnel requesting supplies and other information.  Responds to request after verifying name, ID number, and address on Claimfacts.
  •  Prepares form letters on Macess, calls or sends fax to Payroll and Personnel offices to obtain correct addresses for members or to address discrepancies on transfers, terminations, change in plans, cancellations, and address changes

 

 

 

 

 

 

Education Requirements

Requires a high school diploma or equivalent.

 Experience Requirements

Requires six months clerical experience and the ability to use a PC.  Must have effective communication skills to respond to and obtain information from members and Payroll/Personnel offices by phone and form letters.  

Jayne Johnson
Recruiter


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