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Distribution Dispatch

Kansas City, MO | Temporary or Temp-to-Hire

Industry: Professional
*Candidates will assure cost effective use of resources and high customer satisfaction by assessing, organizing and coordinating field technician workload. *Monitor changing workloads throughout the day and take appropriate action. *Assure adequate resources are available by assessing future workload using forecasting tools and reports. *Resolve issues and complaints as they arise. *Assure positive working relationships with technicians and field management. *Schedules planned meets between customers and field technicians and contacts customers to communicate work delays and to reschedule work.
*Must demonstrate excellent external/internal customer relations skills. *Must be detail-oriented with strong organizational skills. *Ability to work in a team environment that shares common goals and daily expectations. *Intermediate level of PC skills with Microsoft Windows and Microsoft Office applications.

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